- The end of the pre-order period is not related to the date of the grand opening of Cookie Run: Kingdom.
- Items will be delivered in sequential order and the delivery schedule will be announced on Feb. 1, 2021.
Please read before purchasing.
- The following merchandise is only available in a limited quantity and may become sold-out earlier than expected.
-Detailed specifications of the product may vary slightly due to the manufacturing process.
- Due to the products's nature, exchanges and/or refunds are unavailable once the product has been opened.
All items purchased with Kingdom Art Book Package will be bundled together and shipped in sequential order starting on Feb. 1, 2021.
If you wish for your purchased products to be delivered immediately, we request you to purchase each item separately.
Please keep the delivery schedule in mind. We thank you in advance for your patience.
Cookie Run: Kingdom Game Coupon
Limited Music Box Building
* Only 1 Music Box Building can be claimed per account.
When registering another coupon to the same account,
the Music Box Building reward will be replaced with in-game currency.
* The Game Coupon is available for use upon Cookie Run: Kingdom's grand opening.
Cookie Run: Kingdom Pre-Registration Special Offer<<Cookie Run: Kingdom Art Book Package>>
The Cookies' KingdomOne brave step out into the world, one giant leap for Cookies everywhere!
The Cookies have escaped the Oven and finally settled into a land of their own in Cookie Run: Kingdom!
Dive into a sweet world filled with adventure, mysteries, and excitement with "The Art of Cookie Run: Kingdom".A New Sweet World Awaits
Discover the history of the Cookie Kingdoms of old and discover new lands with the Cookies!
Take an in-depth look at concept art and designs from the world of Cookie Run: Kingdom and all it has to offer.
The adorable Cookies have a chance to write momentous chapters of history.
Join them as they embark on this grand adventure with "The Art of Cookie Run: Kingdom"!
The sample image above portrays the pre-registration offer. The actual product may vary slightly.
Please note that the product's specifications may be subject to change without notice.
Table of Contents- Cookie Run: Kingdom
- Ancient Times
- Brave Kingdom
- Brave Adventure
- The Beginning
- Due to the manufacturing process, there may be some minor irregularities such as ink smudges or foreign particles.
- Please be aware that due the product's nature, refunds and exchanges are unavailable for such reasons.
- There may be slight discoloration, scratches, or physical deformation due to friction and/or humidity.
- Do not place in the dryer and it may cause damage.
- Hand wash only. We advise using lukewarm water.
- Do not use bleach or fabric softener.
- The external case may have minor scratches or irregularities as it is a protective case for the contents within. Please be aware that due to the product's nature, refunds and exchanges are unavailable for such reasons.
Exchange and Returns
- Due to the product's nature, exchanges and/or refunds are unavailable once the product has been opened.
- Please note that exchanges or refunds are only available for faulty or defective products.
- Our Customer Support team may request your Player ID for inquiries made about the Game Coupon.
We accept the following forms of payment: - Credit Card - Visa - MasterCard - American Express - Discover - PayPal
Shipping Method : Selected by customer
Shipping Area : A Region.
Shipping Cost : International Shipping Fee
Shipping Time : 5 - 30 days
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
1. Requirements Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if : you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or the ordered item is out of stock.
2) We accept return(s) if: -you receive a product different from your order; or -you receive a defective product.
* Return Instructions (1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return. (2) A customer service representative will be in contact to assist you by email or phone. (3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
* Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted. * Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn. * Please include all contents of the original package and free gifts (if applicable) in your return packaging. * Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if: - you are returning the items just because you changed your mind (on size, color, etc.) - you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Corporate Name : KRADE INTERNATIONAL CEO : Jaesub LEEBusiness Registration : 105-87-82609E-commerce Permit : 2013-SEOULMAPO-0633 Customer Center : 82-70-4603-2266Weekdays : 10:00 ~18:00(KST)Address : 04045 6th Seogyo Jaeil Building 64 Yanghwaro Mapogu Seoul Republic of Korea Personal Information Manager: Soyeon Ko(firstname.lastname@example.org)